35.292.961�AW1000W.qxd 30/11/2004 10:59 P?gina 20
SymptomPossible causes
The machine vibrates when spinningThe internal packing has not been removed.
The machine is in contact with the wall or furniture.
The machine is not stable and level (check diagonally).
The washing load is badly distributed in the drum.
Maybe there is very little laundry in the drum.
The door will not openThe programme is still running.
The door lock has not yet released (the Odoor� light is still on).
Water in the tub: the door cannot be opened if water is present in the
tub.
Spinning starts late or the machineThe electronic balance control device has cut in because the laundry is
does not spinnot evenly distributed in the drum. The laundry is redistributed by
reverse rotation of the drum. This may happen several times before the
unbalance disappears and normal spinning can resume. If, after 10
minutes, the laundry is still not evenly distributed in the drum, the
machine will not spin. In this case, redistribute the load manually and
reselect the spin programme.
The machine makes an unusualThe machine is fitted with a type of motor which makes an unusual
noisenoise compared with other traditional motors. This new motor ensures
a softer start and more even distribution of the laundry in the drum
when spinning, as well as increased stability of the machine.
No water is visible in the drumMachines based on modern technology operate very economically
using very little water without affecting performance.
Before calling out an engineer, please ensure you have
Service & Spare Parts
read the details under the heading OSomething Not
In the event of your appliance requiring service, or ifWorking�.
you wish to purchase spare parts, please contact your
When you contact the Service Force Centre you will
local Tricity Bendix Service Force Centre by
need to give the following details:
telephoning:
1. Your name, address and post code
0870 5 9299292. Your telephone number
3. Clear and concise details of fault
Your telephone call will be automatically routed to the
4. The model and serial number of the appliance (found
Service Force Centre covering your post code area.
on the rating plate - see picture).
For the address of your local Service Force Centre and
5. The purchase date
further information about Service Force, please visit the
website at www.serviceforce.co.uk.M..o...d......
Ser.
For Customer Service in Ireland please contact us at the
address below:
Tricity Bendix
Electrolux Group (Irl) Ltd
Long Mile Road
Mod. ..........
Dublin 12Prod. No. ...........
Republic of IrelandP0042Ser. No. .........
Tel: +353 (0)1 4090752
Email:
[email protected]
20
ACEC
